Frequently asked questions
Answers to the questions professionals ask most often about R2Scan, our products and our service.
Who can buy from R2Scan?
R2Scan is a B2B supplier: we sell to companies and professionals, not to private individuals. Prices are shown excluding VAT.
Do you deliver in Belgium and across Europe?
Yes. We ship to professional customers in Belgium and throughout Europe. Contact us for lead times on a specific product.
Are prices shown with or without VAT?
Prices are displayed excluding VAT, as is standard for B2B, with the VAT-inclusive amount shown underneath for reference.
Which brands do you offer?
We supply the leading identification brands, including Zebra, Honeywell, Datalogic, Newland and Toshiba, across mobile computers, scanners, printers and accessories.
Do you offer warranties and maintenance?
Yes. We offer manufacturer service contracts and warranty extensions, such as Zebra OneCare, to reduce downtime and protect your investment.
Do you configure devices before delivery?
Yes. Our team can configure and stage your devices before shipping, so they are ready to use when they arrive.
Do you provide technical support?
Yes. We advise you on the right equipment for your use and provide after-sales support once your devices are in service.
How do I get a quote or advice?
Tell us about your project through our contact page and we will recommend the right equipment and send you a quote.